Return Policy

Your Absolute Satisfaction is Guaranteed

We’re confident that you’ll be delighted with your Jeremiah’s Pick purchase. That’s why every product purchased from the Jeremiah’s Pick website is backed by our Satisfaction Guarantee:

If you are not absolutely satisfied with your purchase, for any reason, let us know. We will promptly replace the item or give you a refund.

It’s that simple.

Return Policy (Subject to Change)

  • Please return items as soon as possible.
  • Please enclose the invoice and write the reason for your return. Wrap the package securely and send it to our address.
  • If you no longer have the invoice, please include the reason for return, along with your name, address, and phone number to reach you if we have any questions.
  • Send the package to the following address:

Jeremiah’s Pick Coffee Company – Returns
1495 Evans Avenue
San Francisco, CA 94124

Your refund will be credited back to the same card used to make the original purchase. Please allow one to two billing cycles from the day you return the merchandise for your account to be credited.

We will notify you via e-mail when the return has been processed.

Exchanges

Our returns center cannot process exchanges. If you have found another item on our site that you would prefer over the one originally ordered, please return the original item and place a separate order for the new item. We will notify you via e-mail when the return has been processed.

Questions?

If you have questions about your return, please contact us. Be sure to include the information in your packing slip in your correspondence.